Returns & Exchanges

At Bicycle Warehouse, we want you to love your ride. If you are not 100% satisfied with your purchase, you can return or exchange your items within 30 days of delivery in their original, unused condition.

1

Initiate Your Return

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Pack Your Gear

Carefully place the items in their original packaging, ensuring all tags, manuals, and components are included to qualify for a full refund.

3

Label and Ship

Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our technicians inspect your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing